16th day of Lent. Selling Girl Scout cookies is teaching my Sweets goal-setting, people skills, decision-making, money management, and business ethics. This morning she was crushed because she misplaced a four dollar payment a friend gave her. It took a while to realize that it was only four dollars, and that she’d been doing a great job keeping track of the rest of her sales dollars. Once she remembered that she said, “if I don’t find it, I’ll take it from my allowance.” “Great!” I said.This afternoon, she had a nice lesson in customer service also.
I received a call from a customer she’d delivered to who said that two of the boxes she received were for cookies she didn’t order. “Okay” my daughter said when I handed her the phone. “I don’t have those cookies right now. I’ll come back with them later.” She ended the call and turned to me. “Dad, look at the spreadsheet, the cookies I gave her were the ones she ordered. What are we going to do? She wants Tagalongs. I don’t know if I have any.” “Well, I’m sure we can get them somewhere” I said. “What do you think would make her happy?” “Tagalongs. But what if she made a mistake when she placed her order? She has to take those cookies.” “Well, how would you feel if you had to take cookies you didn’t like just because you made a mistake?” “Okay” she said, not because she would feel ok if that happened but because she understood my point. I asked her to look up the order on the original form. She did. “Dad. This says she ordered Do-Si-Dos.” It’s a data entry error and her second mistake of the day. “What do you think you should do?” I asked. “I have to call her.” She calls and confirms that it’s the Peanut Butter sandwich cookie she wants, and not the Tagalongs. That’s what the customer gets.
Sweets loves selling cookies. Tonight I asked her what she likes the most about selling cookies. “People get so happy” she said. “What about delivering cookies. What do you like the best about that?” “It’s the same thing. They’re so happy to see me.” Marshall Rosenberg said “the most joyful and intrinsic motivation human beings have for taking any action is the desire to meet our needs and the needs of others.” She loves selling cookies because she sees them making people happy. To me what she is doing is meeting the needs of others through her service.
This year she beat her goal by a hundred boxes, selling three hundred more boxes in her initial order than she did last year. She did it in less time, and with less effort than she ever has. At the same time, she’s about a week behind in her deliveries. When you sell 1100 boxes of cookies there’s a lot of work that has to happen in between the fun of taking the orders, and the fun of delivering them. That in between part went missing until she came to terms with what had to be done. Now, she’s flowing.
When I think about what it must have been like to be a disciple of Jesus, I think that early on the disciples must have felt, that it was fun. They were spending their days with someone who made them think, who helped others, and who introduced them to living their lives as Jews in a different and compelling way. Like Peter, I wouldn’t have known what to make of the Transfiguration. Mark says, “He hardly knew what to say, they were so terrified” (Mk 9:6). Once it’s over, the scriptures say, Jesus told them “not to relate what they had seen to anyone, except when the Son of Man had risen from the dead. So they kept the matter to themselves, questioning what rising from the dead meant.” I think they loved being with Jesus, helping people, and listening to him teach. What was next for Jesus was beyond them.
For Jesus, saying that the transfiguration wasn’t to be spoken of? That’s his first real “come to Jesus” moment (it’s late as I write, and bad jokes come out when I’m tired). Or to make more painful and obvious wordplay, it was his “mountaintop experience.” The moment when he realized that being who he was, and living the life he believed he was meant to live, came with a cost. A price greater than any of the work involved in between selling and delivering Girl Scout cookies, yes. But experiences like that for Jesus, for my daughter, and all of us, are crucibles through which we find out who we are. They’re not easy. As a mom who’s given birth to a child might say, “it’s the most pain I’ve ever experienced. It was worth it, too.” Along the way there are moments, and lengths of doubt. Being true to the life you’re called to live, as a scholar, a nurse, a sibling, or spouse isn’t often easy. What parent doesn’t sometimes wish for “a break?” You do the best you can, whether you feel like it or not. Ten times out of ten, it’s enough. When you give what you have, it is enough. That’s you being only the person you can be, “living in time” (Christian Wiman).